![]() The scenes being witnessed today are something of a repeat of similar scenes experienced at the airport across the Easter period. Thousands of people queuing in lines six rows deep outside Dublin Airport T2 as Aer Lingus IT problem causes significant flights delay /syyqXooSTM- Samantha Libreri September 10, 2022 “Customers are advised to come to the airports at the normal time for their scheduled flight.” Thousands queue outside Dublin Airport T2Īt the time of writing, video footage has emerged showing what is claimed to be thousands of people queuing in lines six rows deep outside Dublin Airport’s Terminal 2 (T2) complex. “Aer Lingus advises customers that its operations for tomorrow are planned to operate as normal. “We will also share information regarding customers’ rights. “We have made additional customer service agents available to deal with high call volumes – please bear with us as we try to service all customer queries. “As systems have now been restored, we are contacting customers directly in order to re-accommodate them as efficiently as possible. “Any customer impacted by today’s disruptions will be able to apply for a refund or change their travel plans, free of charge through, our call centers, and our social media channels. “Aer Lingus had to cancel 51 flights today, mainly to and from Dublin/European and UK destinations.” “The break in connectivity has now been restored, and we are taking steps to bring all of our systems back online. “This system outage was caused by a break in connectivity in services from a UK network provider. “Aer Lingus sincerely apologizes to customers for the severe disruption caused today by the unavailability of key systems for check-in, boarding, and our website. ![]() The airline said the following in a statement: ![]() LONDON – Aer Lingus has been able to restore its IT systems that resulted in the cancellation of 51 flights, which were to and from Dublin Airport. ![]()
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